We are the leading Third Party Administrator in the MENA region, recognized by our customers as providers of quality services; we will continuously work on improving them, growing into new markets and upholding our core values and commitments, while continuously maintaining our high standards.
What we do
We maintain a continued focus on our customers and their changing needs, by listening and conducting ongoing reviews of our customer service approach. We periodically review our internal processes in order to maximize efficiency of claims authorization and processing. We keep our systems up-to-date as part of our integrated solutions to clients ensuring that we are leaders within this field.
Customer Service ::
NEXtCARE prides itself on continuous commitment to excellence through the ability to work with the customer with the aim of exceeding expectations, taking experiences, working on them for continuous improvement and ultimately gaining sustainable competitive advantage in the market. All interactions are an opportunity for building the customer relationships through careful listening, proactive solution handling and successes, in turn adding value and depth to the services we provide.